There are some very interesting information, feel free to analyse and use it for your work :)
Original form:
Cheers,
Nina
Living Lab is a service concept, where users and developers together ideate, co-design and test new services and products. It is a place where developers come to test their service ideas and prototypes with real life users in real use contexts.
Saturday, 25 January 2014
Quantitative Research of Kalasatama
To follow up with what we have researched prior to the Nuuksio workshop, we have been promoting the Kalasatama 2.0 google form on the Kalasatama facebook group and these are the responses:
Wednesday, 22 January 2014
Saturday, 18 January 2014
There is plenty of inspirational and insightfull material online predicting the future of digital services. I think it is crucial that you all have a clear view what digital services mean (vs. product or "non-digital services"), what are the currect technologies available for developers and also emerging technologies that might rapidly chance the game.
Here a few links to have a look at:
http://www.fjordnet.com/conversations/fjord-2014-trends-2/
http://www.psfk.com/category/ideas/webtech#!swvG8
And another from PSFK (wearable tech is one relevant service touchpoint for Living Lab)
http://www.psfk.com/publishing/future-of-wearable-tech#!swvNx
http://www.frogdesign.com/techtrends2014/
https://www.lsnglobal.com/ (Partly restricted...)
http://gizmodo.com/
http://www.engadget.com/
I will add more links to this later...
Here a few links to have a look at:
http://www.fjordnet.com/conversations/fjord-2014-trends-2/
http://www.psfk.com/category/ideas/webtech#!swvG8
And another from PSFK (wearable tech is one relevant service touchpoint for Living Lab)
http://www.psfk.com/publishing/future-of-wearable-tech#!swvNx
http://www.frogdesign.com/techtrends2014/
https://www.lsnglobal.com/ (Partly restricted...)
http://gizmodo.com/
http://www.engadget.com/
I will add more links to this later...
THE DESIGN TASK
This Living Lab Service needs design on service identity, production mechanics, service levels and interaction, as detailed below. Actual deliverables of the Aalto project are detailed elsewhere on the material.
DESIGN IS NEEDED ON:
1. Branding/ service identity
· Visual identity and name. Starting point is “Helsinki Living Lab” – not only Kalasatama - it will expand later to other areas
Ideas that have been in the thinking: “Test users, VIP users, Beta users, Friends of Helsinki, Helsinki Developer, Future Co-Designers, VIP-kehittäjä, Stadin Kehittäjä, Tulevaisuuden Koekäyttäjä…”
· There is lot of existing visual material. These should not be used, except for Helsinki City official logo and application of official visual identity, if that suits the concept. Kalasatama and/or “Smart” may or may not be part of the visuals.
2. Service design concept
· Design of the main service levels
· How the services look to residents / people working in area?
o VIP users/ “normal users”/ everyone living or working in area (different people probably want to do co-ideation and different people probably want to do product testing)
· How the services look like to companies/universities/other developers of new things?
· Service touchpoints and interaction design: this means e.g. digital, mobile, print (forms, letters, questionnaires) at testing venues, physical service point, NFC/window tag for testing venues, “customer cards”
· Playful methods to engage users: e.g. “Home”, community, badges, scores, user levels, VIP-users, gamified to a reasonable extent (think of something like loyalty cards for airlines, but more fun and on steroids
Note: It needs to be easy, fun, engaging, attractive for everyone – including the elderly living in the Kalasatama elderly houses and people working in the Kalasatama shops and university students in the area.
Also, one group will continue detailing on visual design guidelines, refining logo, digital templates, refined prototypes of the artifacts.
This Living Lab Service needs design on service identity, production mechanics, service levels and interaction, as detailed below. Actual deliverables of the Aalto project are detailed elsewhere on the material.
DESIGN IS NEEDED ON:
1. Branding/ service identity
· Visual identity and name. Starting point is “Helsinki Living Lab” – not only Kalasatama - it will expand later to other areas
Ideas that have been in the thinking: “Test users, VIP users, Beta users, Friends of Helsinki, Helsinki Developer, Future Co-Designers, VIP-kehittäjä, Stadin Kehittäjä, Tulevaisuuden Koekäyttäjä…”
· There is lot of existing visual material. These should not be used, except for Helsinki City official logo and application of official visual identity, if that suits the concept. Kalasatama and/or “Smart” may or may not be part of the visuals.
2. Service design concept
· Design of the main service levels
· How the services look to residents / people working in area?
o VIP users/ “normal users”/ everyone living or working in area (different people probably want to do co-ideation and different people probably want to do product testing)
· How the services look like to companies/universities/other developers of new things?
· Service touchpoints and interaction design: this means e.g. digital, mobile, print (forms, letters, questionnaires) at testing venues, physical service point, NFC/window tag for testing venues, “customer cards”
· Playful methods to engage users: e.g. “Home”, community, badges, scores, user levels, VIP-users, gamified to a reasonable extent (think of something like loyalty cards for airlines, but more fun and on steroids
Note: It needs to be easy, fun, engaging, attractive for everyone – including the elderly living in the Kalasatama elderly houses and people working in the Kalasatama shops and university students in the area.
Also, one group will continue detailing on visual design guidelines, refining logo, digital templates, refined prototypes of the artifacts.
Friday, 17 January 2014
Roope sent me a messageand told this could be interesting seminar for us:
27.1.2014 10.00-12.00. Sampsa Hyysalo: The Business of Being a User
Venue: Aalto University, School of Business, Arkadia, E-107, Lapuankatu 2, Helsinki.
The presentation is based an article by Louna Hakkarainen & Sampsa Hyysalo: How Do We Keep the Living Laboratory Alive? published in the December 2013 issue of Technology Innovation Management Review.
The article and more information about the seminar can be fould here:
http://inuse.fi/seminar/
27.1.2014 10.00-12.00. Sampsa Hyysalo: The Business of Being a User
Venue: Aalto University, School of Business, Arkadia, E-107, Lapuankatu 2, Helsinki.
The presentation is based an article by Louna Hakkarainen & Sampsa Hyysalo: How Do We Keep the Living Laboratory Alive? published in the December 2013 issue of Technology Innovation Management Review.
The article and more information about the seminar can be fould here:
http://inuse.fi/seminar/
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